Stuff You Should Know

CANCELLATIONS AND REFUNDS:

Orders cannot be canceled after payment. 

No refunds are offered unless the stickers you received are somehow defective.(It happens, I'm not perfect). Please email me at  customerservice@plannermania.ca and I'll get it all fixed up and make sure you're happy!

SHIPPING:

Shipping is only available to Canada and the United States. I do not sell my products outside of Canada and the United States anymore.

All orders to the United States are automatically sent with tracking. Your tracking number will be included in your order email.

Canadian orders of just stickers can choose untracked mail. You can also choose tracking if you wish at checkout. If you don't choose tracked shipping, you won't receive a tracking number and there is no insurance against packages lost in the mail.  

VAT, GST, AND OTHER IMPORT TAXES AND FEES:

Depending on your country, you may have tax and brokerage fees for larger orders. Your country makes these laws, and the fees you pay are paid to your country, not to me. You are responsible for any customs and taxes imposed by your country. 

I will not falsify a customs document to help you avoid import taxes. The shipping label on your order will have the true value of your order.

 ESTIMATED SHIPPING TIMES:

Canada = 3-7 business days

United States (tracked) = 6-8 business days

 

***SHIPPING TIMES MAY INCREASE DURING BUSY HOLIDAY SEASONS, GLOBAL PANDEMICS, NATURAL DISASTERS, GODZILLA OR KING KONG INVASIONS, AND/OR THE APOCALYPSE***