Terms and Conditions


CANCELLATIONS AND REFUNDS:

Orders cannot be canceled after payment.

No refunds are offered unless the stickers you received are somehow defective. Please contact me as soon as possible at customerservice@plannermania.ca so I can fix your issue.

SHIPPING:

If you choose tracked shipping a tracking number will be emailed to you when your order ships.

If you don't choose tracked shipping, you won't receive a tracking number and there is no insurance against packages lost in the mail.  

Plannermania is not responsible for lost mail if you did not choose and pay for tracked shipping when you checked out. 

VAT, GST, AND OTHER IMPORT TAXES AND FEES:

Depending on your country, you may have tax and brokerage fees for larger orders. Your country makes these laws, and the fees you pay are paid to your country, not to me. You are responsible for any customs and taxes imposed by your country. 

I will not falsify a customs document to help you avoid import taxes. The shipping label on your order will have the true value of your order.

 ESTIMATED SHIPPING TIMES:

Canada = 3-7 business days

United States (tracked) = 5-7 business days

United States (not tracked) = 10-20 business days

Australia and United Kingdom = 10-25 business days

All Other International = 10-40 business days

***SHIPPING TIMES MAY INCREASE DURING BUSY HOLIDAY SEASONS***